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How Does our Warranty
Work?
It's simple. We sell you one of our quality-recycled parts and then
we stand behind it. Here's how it works: Warranty’s to the original
purchaser that all parts specifically described on the purchase
invoice will be free from failures or defects in materials or
workmanship subject to the terms and conditions below.
Base Warranty: 90 Days: Parts Only.
All body, mechanical and electrical parts, components, and
assemblies unless otherwise listed below.
Parts and Labor:
Parts found to be defective during the Warranty period will be
replaced, repaired, or refunded at the sole discretion of
AutoParts2Fix. Parts will be replaced with a comparable item such as
- a recycled part with a recycled part; or, remanufactured part with
remanufactured part. Labor reimbursement will be made for removal
and reinstallation or for minor repairs, and will be calculated at
$35.00 per hour times the flat labor hours (based on Chilton's labor
guide). Diagnostic time is not included. All repairs must be
pre-authorized in writing by AutoParts2Fix (who reserves the right
to send a technician to inspect the part failure prior to approval).
General Limitations:
This Warranty applies only as long as the part is still installed in
the vehicle for which it was originally purchased. This Warranty is
non-transferable. Specifically excluded from this Warranty are items
attached to the purchased part but which are not explicitly listed
on the invoice. This Warranty covers normal on-road use only. In the
event that the part is installed in a vehicle driven off-road or for
marine, racing or competition purposes then this Warranty is void
and the only Warranty provided is that the part is operational at
the time of installation. Any improper use, abuse, overheating,
improper fluid levels, neglect, careless handling, improper
installation, repairs or modification, or removal by anyone other
than the licensed professional repair facility that preformed the
original installation shall void this Warranty. All Warranted parts
found to be defective must be returned must be returned to
AutoParts2Fix within 10 business days from the date of failure,
along with all documentation required by this Warranty. Any part
replaced or repaired under this Warranty including all subsequent
installations shall have the benefit of this Warranty for the
balance of the time and mileage of the original Warranty period from
the original date of the original part only. All claims under this
Warranty require that you provide a record of the date installed,
plus the year, make, model, vehicle identification number, mileage,
and engine number of the vehicle in which the part was installed.
All claims must include- the original invoice; a copy of the
original completed installation repair order with evidence of proper
installation; and, evidence of all required maintenance. Any claim
of failure found to be invalid will result in the part in question
being returned to the customer, at customer's expense. If there is a
dispute regarding these terms and procedures, the parties of this
agreement agree to submit the matter to arbitration in the city of
Elizabethton, TN in accordance with the Commercial Rules of
Arbitration Association. The parties agree to be bound by the
decision of such arbitrator.
Specific Limitations:
1. Engines and long block assemblies - Included in the
engine Warranted are the engine block, cylinder head with valves,
camshaft, connecting rods and bearings, rocker arms, valve lifters
and other internal parts.
Excluded from this Warranty are attached items such as carburetor,
fuel pump, water pump, all electrical parts, hoses, lines, intake
and exhaust manifolds, fuel injector pumps, all other injection
parts and other external parts. Calibration and adjustment of
external parts are also excluded from this Warranty. All engines
have been drained of fluids prior to shipment. In addition failure
to perform any of the following procedures voids the Warranty: a.
Change oil and oil filter prior to starting the engine for the first
time. Maintain proper oil/filter change intervals as required by the
manufacturer. b. Installation of a new timing belt, water pump, and
thermostat at the same time engine is installed. c. Verify that heat
tab is not melted or missing.
2. Transmissions - Included in this transmission Warranty are
the transmission case and all internal parts including the torque
converter. Excluded from this Warranty are the transmission mounts,
shifting linkage, flywheel, and all other external parts. All
transmissions have been drained of oil prior to shipment.
In addition, failure to perform any of the following procedures
voids the Warranty:
a. Fill with factory recommended fluids and install a
new transmission filter prior to starting the engine for the first
time.
b. Transmission cooling system must be properly flushed
according to recommended procedures prior to installation.
c. Install all external seals when installing a recycled
transmission.
3. Cylinder Heads - Covers the body only from being warped or
cracked. Excluded from this Warranty are attached items such as
valves, valve springs, valve guides, lifters, rocker arms and all
other external parts. Cylinder heads must be machined and pressure
tested prior to installation.
4. Air Conditioning Components - Failure to perform any of
the following procedures voids the Warranty:
a. Install a new receiver dryer, expansion valve and new
refrigerant oil at the same time as the Warranted part.
b. Vacuum test the system before charged with
refrigerant.
5. Electrical Components (including wiring harness) - are
sold exchange only.
6. Limit of liability cannot exceed original purchase price.
What is not covered:
1. Failure or
damage resulting from- improper installation; removal; repair;
misuses; negligence; accidents; or, modifications of the part is not
covered.
2. Damage to the part caused by related vehicle parts such as-
broken or bent flywheel; defective u-joints; or defective mounts.
3. The Warranty does not apply where the vehicle mileage cannot be
determined, has been altered, or where proof of purchase is
unavailable.
4. Personal injury, property damage, inconvenience, loss of time,
loss of use, loss of earnings, telephone calls, rental car,
transportation, towing, down time, direct or indirect or
consequential damage, or delay resulting from part failure.
5. Unauthorized repairs- all repairs under this Warranty must be
approved in writing in advance by AutoParts2Fix.
6. Any part invoiced to a parts distributor comes with only a 90 day
parts-only Warranty. AutoParts2Fix reserves the right to change,
alter or modify this Warranty at any time. If a part failure ever
occurs, please call AutoParts2Fix immediately at: 423-542-0250 for
further instructions.
AutoParts2Fix reserves the right to change, alter or modify this
Warranty at any time. If a part failure ever occurs, please call
AutoParts2Fix immediately at: 423-542-0250 for further
instructions. |